Making banks more accessible in Mauritius

The Bank of Mauritius is responsible for the good functioning of all banks in the country. They recently asked for proposals from the public on how they wish the banks to operate and deliver good services. Yaaseen Edoo, leader of Young Voices in Mauritius, sent them the following proposals:

1. Ramps should be placed in all banks in Mauritius so that wheelchair users can have access to the banks.
2. ATMs should be lowered so that wheelchair users and smaller people are able to access.
3. Customer care services should be lowered to facilitate wheelchair users and smaller people to benefit from information they need.
4. Priority should be given to wheelchair users and other forms of disability in queues as is done in hospitals.

Yaaseen has received a response from the Second Deputy Governor of the Bank of Mauritius confirming that they have sent a letter to all banks in Mauritius outlining these proposals.